FAQ

Q: How quickly can I get my images?

A: I like to have edited images to you within one week, but turnaround time depends on a number of factors such as how many pieces you have, how complex the pieces are to shoot and edit, and the number of other projects in my queue. Projects are typically completed on a first-come, first-served basis, so if you need the images by a certain date, make sure I have the items in-hand with enough time to meet your deadline. Every day matters, so don't wait! You could get bumped to last in line!

Q: Do you accept credit cards? 

A: Yes! I use PayPal invoicing to accept credit cards, however I do collect a 3% convenience fee to cover the transaction fee imposed by PayPal. I also accept most other forms of payment such as PayPal, Venmo, Square Cash/Cash.me, Chase QuickPay, direct deposit or a paper check.

Q: Do you shoot pieces styled in a group?

A: Yes! We can talk about what pieces you want shot together and in what "environment" such as different colored backgrounds, other props or even if the look can be composed in Photoshop.

Q: Do you ever shoot jewelry on a model? 

A: Jewelry product photography on white is my specialty, but I can produce a photoshoot with a model. These rates depend on the number of pieces needed to shoot, the location and how much you'd like to spend on the model. I can give you an estimate based on the half-day or full-day on request.

Q: What if I am not happy with the images?

A: I always make reasonable accommodations to edit or re-shoot your jewelry until you are satisfied. If there is a certain way you'd like your pieces styled or shot, let me know up front so I can do it right the first time. I encourage you to use the Shot List Form so you can begin to think about the angles or features you want to highlight.

 

Have other questions? Shoot me an email and I'll get them answered. studio@jocelynnegronstudio.com