Frequently Asked Questions

 
 

Every project is different from the last, but here are some common questions — answered.

Have other questions? Contact Me »

 

How quickly can I get my images?

Images are typically completed in 7-10 business days, but turnaround time depends on a number of factors such as how many pieces you have, how complex the pieces are to shoot and edit, and the number of other projects in my queue. Projects are completed on a first-come, first-served basis, so if you need the images by a certain date, make sure I have the items in-hand with enough time to meet your deadline. Every day matters, so don't wait! You could get bumped to last in line!

Do you shoot pieces styled in a group?

Yes! View my services page for pricing. Certain items that can easily be grouped together in one shot such as stacking rings or bangles in silver, yellow gold and rose gold can be combined into one shot for typical product photography. Just let me know in advance.

Do you ever shoot jewelry on a model?

Not typically. Product photos are my specialty, so I prefer to stick with that. If you are in need of a photographer and model, I am happy to point you in the right direction.

Do you accept credit cards? 

Not at this time. I do accept most other forms of payment such as PayPal, Venmo, Square Cash/Cash.me, Chase QuickPay, or a paper check. Payment must be received before return of your items.

How do I receive my images?

Once your image are ready I will send a WeTransfer link so that you can download and store your images wherever and however you like. I do keep backups of images, though it is your responsibility to store and backup your own images. I will provided images again as a courtesy up to one year after project completion.

What if I am not happy with the images?

I always make reasonable accommodations to edit or re-shoot your jewelry until you are satisfied. If there is a certain way you'd like your pieces styled or shot, let me know up front so I can do it right the first time. I encourage you to use the Shot List Form so you can begin to think about the angles or features you want to highlight.

Do you only work with jewelry designers?

Not at all! For product photography, yes. For graphic design services I work with all kinds of businesses from home automation specialists to estheticians. True story.